1. What we collect
When you book through this website, we collect your name, email address, phone number, and delivery address (including location data if you use the map/autocomplete feature). We also collect basic technical data (device type, referring page, and campaign source) to understand how visitors find this page.
2. How we use it
We use this information to: process and deliver your order, send order confirmations and delivery updates, respond to enquiries, and understand which marketing channels are working (so we don't waste effort on ones that aren't).
3. Payment information
Payments are processed by Razorpay. We do not store your card, UPI, or bank details on our servers — that information is handled directly by Razorpay under their own security and compliance standards.
4. Sharing
We do not sell your personal data. We share order details only with parties necessary to fulfil your order — our delivery/courier partner, and Razorpay for payment processing.
5. Data retention
We retain order and contact information for as long as reasonably needed for order fulfilment, customer support, accounting/tax records, and legal compliance.
6. Your choices
You can request a copy of the data we hold about you, or request its deletion (subject to what we're legally required to retain), by contacting us at info@kalyugevents.com.
7. Cookies and analytics
This site uses cookies and similar technologies (including Google Analytics and Meta Pixel) to understand site usage and measure the effectiveness of our marketing. You can disable cookies in your browser, though some site features may not work as intended.
8. Changes to this policy
We may update this policy from time to time; the version posted here at any given time applies.
9. Contact
For privacy questions, contact us at info@kalyugevents.com or call +91 9964382645.
